Can I help you?

Amusing day to finish off a tiresome week. Spent the afternoon with a couple of colleagues "back to the floor" covering the switchboard while the switchboard girls had their Christmas lunch. This was the 3rd year I've done this and I still manage to cut people off or transfer them to the wrong number! It's a real hoot, and some of the callers, well what can you do!

Caller: "Hello can I speak to Ron?"
Op "Do you have a surname?"
Caller: "No"
Op: "We have 11 Ron's, 2 Ronalds and a Ronnie in the directory. Do you know the department?"
Caller: "No"


Caller: "Can I speak to Anne Smith?"
Op: "We don't have an Anne Smith in the directory. What are you calling about?"
Caller: "Don't worry I'll call her home number"

Caller: "Can you tell me the email address for Fred Bloggs"
Op: "You are internal?"
Caller: "Yes"
Op: "He's in the email address book under Fred Bloggs"

Duh!